Refund policy

 

Refund Policy

Last updated: 01 Jan 2026

Thank you for purchasing courses from Vikademy. We aim to provide high-quality learning experiences. Please read our refund policy carefully before making a purchase.

1. Digital Product Nature

All courses offered on Vikademy are digital products delivered electronically. Once access is granted, the course is considered “used”.


2. Eligibility for Refunds

Refunds will be issued only under the following conditions:

  • Technical issues: If you are unable to access the course due to a verified technical problem from our side, and we are unable to resolve it within seven working days.

  • Duplicate payment: If you were charged more than once for the same course.

  • Course cancellation by us.


3. Non-Refundable Cases

No refunds will be provided in the following situations:

  • Change of mind after purchase

  • Failure to complete the course

  • Dissatisfaction with teaching style or content

  • Lack of time or interest

  • Incompatibility of the device or internet issues from the user’s side

  • Downloaded or substantially consumed content

  • Discounted or promotional purchases (unless stated otherwise)


4. Refund Request Process

To request a refund, please contact us at:

📧 Email: [help.vikademy@gmail.com]
📞 Phone: 7988008382

Include:

  • Registered email ID

  • Course name

  • Payment receipt or transaction ID

  • Reason for refund

Requests must be made within 2 days of purchase.


5. Refund Approval & Processing

  • Approved refunds will be processed within 7–10 working days

  • In most cases, refunds will be credited to the original payment method

  • Any payment gateway charges or taxes (including GST) are non-refundable


6. Access Termination

Upon refund approval, course access will be immediately revoked, and continued use of the content will be prohibited.


7. Policy Updates

We reserve the right to modify this refund policy at any time. Changes will be effective upon posting on this page.


8. Contact Us

For any questions regarding this policy, contact:

Vikademy
Email: [help.vikademy@gmail.com]

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