Privacy Policy

Last updated: 01 Jan 2026

This Privacy Policy describes how Vikademy (“we”, “our”, “us”) collects, uses, stores, discloses, and protects personal information of users (“you”, “your”) who access or use our e-learning platform available at www.vikademy.in

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Applicability

This Privacy Policy is published in compliance with:

  • The Information Technology Act, 2000

  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • The Digital Personal Data Protection Act, 2023 (DPDP Act)

2. Information We Collect

2.1 Personal Information

We may collect the following personal data:

  • Name

  • Email address

  • Phone number

  • Date of birth (if required for course eligibility)

  • Login credentials

  • Payment details (processed through secure third-party payment gateways)

  • Educational details (courses enrolled, progress, assessments)

2.2 Sensitive Personal Data

We do not store sensitive personal data such as passwords or payment card details. Such data is handled securely by authorised third-party service providers.

2.3 Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and similar technologies

3. Purpose of Data Collection

We collect and use your information to:

  • Provide and manage access to courses.

  • Create and maintain user accounts.

  • Process payments and transactions.

  • Improve website functionality and user experience.

  • Communicate updates, notices, and support messages.

  • Comply with legal and regulatory obligations.

  • Prevent fraud and ensure platform security.

4. Consent

By using our website and providing your personal information, you consent to the collection, processing, and use of your data in accordance with this Privacy Policy.

You may withdraw consent at any time by contacting us, subject to legal and contractual restrictions.

5. Cookies Policy

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyse website traffic

  • Remember user preferences

You can control or disable cookies through your browser settings, though some features may not function properly.

6. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your data with:

  • Payment gateways and technology service providers

  • Analytics and customer support partners

  • Government authorities or law enforcement agencies, when required by law

All third parties are required to maintain confidentiality and data security.

7. Data Storage and Security

We implement reasonable security practices and procedures to protect personal data against unauthorised access, loss, misuse, or alteration, including:

  • Secure servers

  • Encryption

  • Access control mechanisms

Data is stored only for as long as necessary to fulfil its purpose or as required by law.

8. User Rights (As per DPDP Act, 2023)

You have the right to:

  • Access your personal data

  • Request correction or erasure of personal data

  • Withdraw consent

  • Grievance redressal

Requests can be made by contacting us using the details below.

9. Children’s Privacy

Our services are not directed at children under 12 years of age without parental consent. We do not knowingly collect personal data from minors without verifiable consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on this page with an updated “Last updated” date.

12. Grievance Officer & Contact Information

In accordance with Indian law, the contact details of the Grievance Officer are provided below:

Name:  Mr HS Bhardwaj
Email:  help.vikademy@gmail.com

We will address grievances within the time frame prescribed by law.

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, and courts located in Faridabad, Haryana shall have exclusive jurisdiction.

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